We seem to understand homosexual and heterosexual. We can cope easily with bisexual. But when a good friend says "you know, my body may be female, but I am a male trapped inside" we have a sharp intake of breath and fail to cope, quite often. Of course the body could be male and the trapped person female, too.
I have discovered I have an increasing number of transgendered friends.
Instinctively I think, hope, I do not have the "sharp intake of breath" when they tell me.
Instinct isn't always enough. So I am more than grateful for the article I was sent. It's from Israel, and it deals with both general and peculiarly Jewish issues. It's a start